FAQs
The following are links to frequently asked questions for some areas dealt with by the Department of Insurance. You can find out how to make a complaint against an insurance company or agent. You can also find information about purchasing health insurance for your small business. Being and Becoming a DMAB Counselor
SERFF Public Access
Insurance company filings are now available to the public through the NAIC’s System for Electronic Rate and Form Filing (SERFF) interface. There is no fee for using this method. Access the interface and search public insurance company filings: filingaccess.serff.com Need Help?
Bulletins
SUBSCRIBE for e-mail notification of new or proposed changes to Departmental Regulations, Bulletins, Circular Letters, etc. From the List Manager page, click the Next button to find doi-company-bulletins. Click Subscribe. Type in your name and e-mail address then click Subscribe again. You will receive an email acknowledgement asking you to confirm subscription.
Workplace Safety Program
The Delaware Insurance Commissioner’s Office, in coordination with the Delaware Compensation Rating Bureau, offers Delaware employers an opportunity to lower workers’ compensation insurance premiums by participating in the Delaware Workplace Safety Program. Businesses may earn discounts up to 19 percent by providing and maintaining a safe place to work. Since the program’s inception in
Producer Licensing
IMPORTANT INFORMATION CE Provider Letter Request for a Self-Service Storage Producer License | NIPR Mobile App Notice Adjusters Continuing Education Requirements | Continuing Education (CE) Annuities
Renewals IMPORTANT Resident All resident licenses (individual and business entities) are required to renew by February 28, 2024.Licensee Lookup
The Insurance Commissioner’s Office, in partnership with the National Association of Insurance Commissioners (NAIC), offers an online verification service for members of the public and the insurance industry to check the license status of insurance agents and producers in Delaware. This service is provided in order to better assist the needs of the
Missing Life Insurance / Annuity Search Request
The National Association of Insurance Commissioners (NAIC) can assist consumers in locating life insurance policies and annuity contracts of a deceased family member or close relationship. When a request is received, the NAIC will: Ask participating companies to search their records to determine whether they have a
Defensive Driving
Arbitration
If complaints to the Insurance Commissioner’s Office about an auto, homeowner or health insurance policy do not provide a suitable solution to your issue, you may take part in a formal process called “arbitration”. In arbitration, you file a formal complaint against a company, somewhat like a lawsuit, but instead of a judge and jury,
Report Fraud
The Fraud Prevention Bureau works to foster a cooperative approach in the detection, investigation and prosecution of insurance fraud. The Fraud Bureau is charged with investigating allegations of insurance fraud in all lines of insurance, as well as provider fraud (doctors, dentists, chiropractors, clinics, lawyers, etc.) and fraud perpetrated by the insurance companies, agents and
