Department of Insurance's Dover office has moved to 1351 West North Street, Suite 101, Dover, DE 19904, effective 7/15/19.
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Trinidad Navarro was elected in 2016 as the State of Delaware’s 26th Insurance Commissioner. In this role, he works to ensure insurance affordability and availability for residents as well as the accountability of insurance companies. As Commissioner, he leads the office charged with protecting, educating, and advocating for Delaware residents.
The Department offers free Medicare counseling services and works on the Health Insurance Marketplace, provides arbitration services to residents, and fights and prevents fraud. The Department also works to ensure insurance companies are financially sound, licenses more than 160,000 individuals in related professions, proposes the state’s workers’ compensation rates, helps more than a thousand companies create safer workplaces to lower their insurance rates by over $7 million, and so much more.
During the Commissioner’s term in office, the Department has made great strides. He has increased department diversity and promoted 13 employees, moving many more into full time roles. In 2017, the Commissioner worked with the General Assembly to pass House Substitute 1 to House Bill 80, a signature piece of legislation that ends discrimination in auto insurance policies. The law ensures that neither race, age, gender, economic status, nor other personal characteristics can impact the cost of auto policies.
In 2019, the office passed more than a dozen pro-consumer bills, reduced Health Insurance Marketplace rates for the first time by 19%, and decreased workers compensation insurance rates by 13%. From January to November of 2019, the Department arbitrated more than 400 cases, earning residents a total of over $750,000 in settlements.
A lifelong Delawarean, Commissioner Navarro has an extensive record of public service. He served over 20 years with the New Castle County Police and was elected New Castle County Sheriff in 2010. While a police officer, he received the department’s distinguished Medal of Valor.
Commissioner Navarro is a member of the National Association of Insurance Commissioners (NAIC) and serves on many state boards such as the Delaware Health Care Commission, the State Employees Benefits Committee (SEBC), the Plans Management Board, the Council on Health Promotion and Disease Prevention, and the Primary Care Reform Collaborative.
Commissioner Navarro has two daughters, Kylie and Hannah, and one son, Jordan. He resides in Bear, DE with his wife Melissa and youngest daughter Hannah.