Walk-in services to the public are accepted in the Department’s three locations Monday-Friday 8:30a.m. to 3:30 p.m. Phone calls are accepted 8:00 a.m. to 4:30 p.m. (The office will be closed Monday, May 27th, in observance of Memorial Day.)

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Missing Life Insurance / Annuity Search Request


The National Association of Insurance Commissioners (NAIC) can assist consumers in locating life insurance policies and annuity contracts of a deceased family member or close relationship.

When a request is received, the NAIC will:

  • Ask participating companies to search their records to determine whether they have a life insurance policy or annuity contract in the name of the deceased.
  • Ask participating companies that have policy information to respond to the requester if the requester is the designated beneficiary or is authorized to receive information.
  • For information about this free service and how to complete the request form, please see the Frequently Asked Questions.

Click here to connect to the NAIC’s free Life Insurance Policy Locator Service.


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