Walk-in services to the public are accepted in the Department’s three locations Monday-Friday 8:30a.m. to 3:30 p.m. Phone calls are accepted 8:00 a.m. to 4:30 p.m. (The office will be closed Monday, May 27th, in observance of Memorial Day.)
Insurance company filings are now available to the public through the NAIC’s System for Electronic Rate and Form Filing (SERFF) interface. There is no fee for using this method.
Access the interface and search public insurance company filings: filingaccess.serff.com
If you need assistance finding a rate, rule or form filing or if you have questions about what filings are available to the public, please contact us at firstname.lastname@example.org or (302) 674-7370 and we will provide you with the assistance you need.
If you are experiencing technical difficulties or problems accessing the site, please contact the national SERFF Help Desk at (816) 783-8990 or e-mail email@example.com. The SERFF Helpdesk is staffed Monday through Thursday from 8:00am to 8:00pm CST, and Friday from 8:00am to 5:00pm CST.