Please be advised, the Wilmington Office of the Delaware Department of Insurance has moved to a new location effective June 30th, 2023. The new address for the Wilmington office is: 503 Carr Road, Suite 303, Wilmington, Delaware 19809. (All payments should be mailed to 1351 West North Street, Suite 101, Dover, Delaware 19904.)

COVID-19 Insurance FAQ - See More Info 

Delaware.gov logo
Delaware Department of
Insurance

Contact Us


Contact Information


Welcome to the Insurance Department’s Contacts page. Listed below are the Department’s management & staff. Not sure who to call? Dial (302) 674-7300 for the receptionist and you will be directed to the staff member who can best assist you. Thank you for visiting our website.

 

CONSUMER SERVICES INVESTIGATIONS AND MARKET REGULATION

All Consumer Service Emails & Calls consumer@delaware.gov
1-800-282-8611 toll-free in Delaware or (302) 674-7300
Susan Jennette
Director, Insurance Consumer Protection Enforcement
(302) 674-7319
Jessica Luff
Deputy Director, Consumer Services & Investigations
(302) 674-6293
Consumer Services Investigators:
Property & Casualty – Lucretia Prince, Beverly Powell, Catherine Reaves, Marshall Welden
Life & Health – Sally Frechette, Ann Lockett-Stephens, Renee Parsley, Robin Taylor

 

FRAUD PREVENTION UNIT

All Fraud Prevention Emails & Calls fraud@delaware.gov
1-800-632-5154 toll-free in Delaware or (302) 674-7350
Gerald Pepper, Director
Vincent Fiscella, Deputy Director
Fraud Investigators:
Linda Albright, Edwin Barker, David Foster, Steve Kutch, Deborah Provenza, Robert A. Shaw, Susan Veasey-Morton
Fraud Bureau Collections Enforcement: Angel Raser
Fraud Staff: Flossie Manderbaugh

 

COMPANY REGULATION (BERG)

BERG Emails & Calls berg@delaware.gov
(302) 674-7330
Nicole Brittingham
Director
(302) 674-7335
Rylynn Brown
Chief Financial Examiner
(302) 674-7336
Adrienne Lupo
Financial Analysis Supervisor
(302) 674-7340
Charles Santana
Financial Analysis Supervisor
(302) 674-7341
Tom Hudson
Financial Analysis Supervisor
(302) 674-7333
Steven Carlson
Financial Analysis Supervisor
(302) 674-7346
Financial Analysts:
Matthew Aidala, Hayden Delpi, Danielle Hopp, Justine Martinez, Chris Porter, Beth Short, Tommy Smith, Blake Synnestvedt, Tracey Weaver, Kelly West
BERG Office Manager: Sherry Wilson (302) 674-6246
BERG Staff: Sonya Corbin, Morgan Jones, Laura Rumfelt

 

MARKET CONDUCT AND PRODUCER LICENSING

Agency Market Conduct
Robin David
Supervisor Market Conduct and Producer Licensing
(302) 674-7348
Mary Devine
Market Conduct Examiner
(302) 674-7320
Stacy Washburn
Market Conduct Examiner
(302) 674-6228
Producer Licensing
Producer Licensing
Emails & Calls
licensing@delaware.gov
(302) 674-7390
Kim Startt
Continuing Education
(302) 674-7396
Producer Licensing Staff: Jennifer Anton, Linda Bullock, Heather Liddicoat, Charlotte Gallagher

 

Rates and Forms

Rates & Forms Emails & Calls rate@delaware.gov
(302) 674-7370
Ann Lyon
Property & Casualty Rating Analyst
(302) 674-7372
Jennifer Stinson
Property & Casualty Rating Analyst
(302) 674-7385
Jan Brunory
Life & Health Rating Analyst
(302) 674-7374

 

Office of Value Based Health Care Delivery (OVBHCD)

OVBHCD Website and Email https://insurance.delaware.gov/ovbhcd/
ovbhcd@delaware.gov
Cristine Vogel
Director
(302) 612-9068

 

BUREAU OF CAPTIVE & FINANCIAL INSURANCE PRODUCTS

503 Carr Road
Suite 303
Wilmington, DE 19809
Phone: 302.577.5280
Fax: 302.577.3057
Web: captive.delaware.gov
Stephen Taylor
Director
(302) 577-5258
Rasa Zubielaite
Chief Insurance Financial Examiner
(302) 577-5278
Michael Grillo
Captive Analyst III
(302) 407-4191
Sam Marzar
Captive Analyst III
(302) 577-5236
Sean Brown
Captive Analyst III
(302) 577-5231
Captive Staff: Darlinda Moffett, Sheila Williams, Shayna Cacho, Susan Zito

 

ADMINISTRATION / FINANCIAL

Invoices DOI-Invoices@delaware.gov
Joseph Maddox
Controller
(302) 674-7382
Robby Lancaster
Fiscal Administrative Officer
(302) 674-6261
Jeannine N. Neal
Fiscal Analyst – Premium Taxes
(302) 674-7339
Paulette Morris
Fiscal Analyst – Captive Taxes
(302) 674-7383
Cheryl Webb
Senior Accountant
(302) 674-6229
Lisa Little
Accounting Specialist
(302) 674-7386

 

HUMAN RESOURCES (HR)

Roberta Jones
Director
(302) 674-7384
Elizabeth Morgan
Human Resources Advisor III
(302) 674-7380
Brenda Prillaman
Human Resources Associate
(302) 674-7328

 

DELAWARE MEDICARE ASSISTANCE BUREAU (DMAB)

DMAB Emails & Calls DMAB@delaware.gov
1-800-336-9500 toll-free in Delaware or (302) 674-7364
LaKia Turner
Director
(302) 674-7366
Janae Aglio
Assistant Director
(302) 674-7365
DMAB Staff: Jasmine Jenkins, Saundra Stevens, Jessica Romano

 

WORKPLACE SAFETY

Workplace Safety Emails & Fax safety@delaware.gov | 302-736-7910
Kathleen Humphries
Director
(302) 674-7378
Tanya Hahn
Administrative Specialist
(302) 674-7377

 

LEGAL

Legal Emails DOI-Legal@delaware.gov
Arbitration Emails DOI-Arbitration@delaware.gov
Service of Process (SOP) Emails DOI_SOP@delaware.gov
Kathleen Makowski
Deputy Attorney General
(302) 674-7326
Jessica Willey
Deputy Attorney General
(302) 674-7387
Michael A. Capasso
Deputy Attorney General
(302) 674-7381
Alisa Pritchard
Regulatory Specialist and FOIA Coordinator
(302) 674-7379
Joanne Caiola
Paralegal III
(302) 674-7316
Michelle Stevens
Arbitration Secretary
(302) 674-7345
Victoria Blount
Service of Process Administrator
(302) 674-7322

 

OFFICE OF THE COMMISSIONER

Trinidad Navarro
Insurance Commissioner
(302) 674-7305
Tanisha Merced
Deputy Insurance Commissioner
(302) 674-7391
Christina Miller
Special Deputy to the Commissioner
(302) 674-7353
Stuart Snyder
Chief of Staff
(302) 674-7312
Christina Haas
Senior Advisor to the Commissioner
*Press Contact
(302) 674-7303

(302) 612-0072

Victoria “Dee” Jones
Executive Assistant to Commissioner
(302) 674-7305
Tiffany Kent
Executive Assistant to Deputy Commissioner
(302) 674-7306

 

INFORMATION TECHNOLOGY (IT)

Tim Li
Director
(302) 674-7332
Dave Deganich
Network Telecommunications Technician II
(302) 674-7373
Eugene Stone
Network Telecommunications Technician I
(302) 674-7329

 

Office Locations


Walk-Ins are accepted Monday-Friday between 8:30 a.m. to 3:30 p.m., in all three office locations. Phone calls are accepted from 8:00 a.m. to 4:30 p.m.

The Insurance Commissioner’s Office has two main locations and one satellite location, which are shown below.

Insurance Commissioner
1351 West North Street
Suite 101
Dover, DE 19904
Latitude/Longitude
39.151950, -75.553220
See in Google Maps

Insurance Commissioner
503 Carr Road, Suite 303,
Wilmington, DE 19809
Latitude/Longitude
39.777110,-75.511420
See in Google Maps

Insurance Commissioner
28 The Circle, Suite 1
Georgetown, DE 19947
Latitude/Longitude
38.690551, -75.386587
See in Google Maps


Related Topics:  , , , , , , , ,


+