Delaware Department of
Insurance

Contact Us

Contact Information

Welcome to the Insurance Department’s Contacts page. Listed below are the Department’s management & staff. Not sure who to call? Dial (302) 674-7300 for the receptionist and you will be directed to the staff member who can best assist you. Thank you for visiting our website.

CONSUMER SERVICES INVESTIGATIONS AND MARKET REGULATION

All Consumer Service emails & calls	consumer@delaware.gov 1-800-282-8611 toll-free in Delaware or (302) 674-7300
Susan Jennette Insurance Consumer Protection Enforcement Manager	(302) 674-7319
Michael Gould Manager of Consumer Services Investigations and Market Regulation: Property & Casualty	(302) 674-7304
Fleur Mckendell Manager of Consumer Services Investigations and Market Regulation: Life & Health	(302) 674-7308
Consumer Services Investigators: Property & Casualty – Christina Miller, Cindy Lupinetti, Lucretia Prince, Jennifer Welch Life & Health – Trevell Alston, Sally Frechette, Ann Lockett-Stephens, Robin Taylor
Consumer Services Staff: Property & Casualty / Life & Health

FRAUD PREVENTION UNIT

All Fraud Prevention emails & calls	fraud@delaware.gov 1-800-632-5154 toll-free in Delaware or (302) 674-7350
Gerald Pepper, Director
Vincent Fiscella, Deputy Director
Fraud Investigators: Linda Albright, Edwin Barker, Michael Devito, David Foster, Steve Kutch, Deborah Provenza, Robert A. Shaw, Susan Veasey-Morton
Fraud Bureau Collections Enforcement: Angel Raser
Fraud Staff: Flossie Manderbaugh

COMPANY REGULATION (BERG)

BERG emails & calls	berg@delaware.gov (302) 674-7330
Dave Lonchar Director	(302) 674-7334
Rylynn Brown Chief Financial Examiner	(302) 674-7336
Nicole Brittingham Financial Analysis Supervisor	(302) 674-7335
Adrienne Lupo Financial Analysis Supervisor	(302) 674-7340
Charles Santana Financial Analysis Supervisor	(302) 674-7341
Tom Hudson Financial Analysis Supervisor	(302) 674-7333
Financial Analysts: Matthew Aidala, Steven Carlson, Hollylynn Ford, Danielle Hopp, Chris Porter, Beth Short, Tommy Smith, Blake Synnestvedt, Tracey Weaver, Kelly West
BERG Office Manager: Alisa Pritchard	(302) 674-7344
BERG Staff: Laura Hufschmidt, Sherry Wilson

MARKET CONDUCT AND PRODUCER LICENSING

Agency Market Conduct
Robin David Supervisor Market Conduct and Producer Licensing	(302) 674-7348
Vacant Market Conduct Examiner	(302) 674-7320
Stacy Washburn Market Conduct Examiner	(302) 674-6228
Rates and Forms
Rates & Forms emails & calls	rate@delaware.gov (302) 674-7370
Ann Lyon Property & Casualty Rating Analyst	(302) 674-7372
Jennifer Stinson Property & Casualty Rating Analyst	(302) 674-7385
Jan Brunory Life & Health Rating Analyst	(302) 674-7374
Jessica Luff Life & Health Rating Analyst	(302) 674-6293
Producer Licensing
Producer Licensing emails & calls	licensing@delaware.gov (302) 674-7390
Kim Startt Continuing Education	(302) 674-7396
Producer Licensing Staff: Heather Liddicoat, Ashley Webb

BUREAU OF CAPTIVE & FINANCIAL INSURANCE PRODUCTS

The Nemours Building 1007 Orange Street, Suite 1010 Wilmington, DE 19801 Phone: 302.577.5280 Fax: 302.577.3057 Web: captive.delaware.gov
Steve Kinion Director	(302) 577-5258
Rasa Zubielaite Captive Analyst Supervisor	(302) 577-5278
Sean Brown Captive Analyst	(302) 577-5231
Michael Grillo Captive Analyst	(302) 407-4191
Sam Marzar Captive Analyst	(302) 577-5236
Captive Staff: Darlinda Moffett, Sheila Williams

ADMINISTRATION / FINANCIAL

Invoices	DOI-Invoices@delaware.gov
Sarah Mullin Controller	(302) 674-6261
Paulette Morris Premium Tax	(302) 674-7383
Joseph Maddox Senior Accountant	(302) 674-7382
Justine Martinez Accountant	(302) 674-7386
Jeannine N. Neal Administrative Officer	(302) 674-7339

HUMAN RESOURCES (HR)

Roberta Jones Director	(302) 674-7384
Elizabeth Morgan Human Resources Specialist I	(302) 674-7380
Brenda Malloy Human Resources Technician	(302) 674-7328

DELAWARE MEDICARE ASSISTANCE BUREAU (DMAB)

DMAB emails & calls	DMAB@delaware.gov 1-800-336-9500 toll-free in Delaware or (302) 674-7364
LaKia Turner Director	(302) 674-7366
Janae Aglio Assistant Director	(302) 674-7365
DMAB Staff: Denise Warnett

WORKPLACE SAFETY

Kathleen Humphries Director	(302) 674-7378
Tanya Hahn Administrative Specialist	(302) 674-7377

LEGAL

Legal Emails	DOI-Legal@delaware.gov
Arbitration Emails	DOI-Arbitration@delaware.gov
Service of Process (SOP) Emails	DOI_SOP@delaware.gov
Kathleen Makowski Deputy Attorney General	(302) 674-7326
Jessica Willey Deputy Attorney General	(302) 674-7387
Michael A. Capasso Deputy Attorney General	(302) 674-7381
Leslie Ledogar Regulatory Specialist	(302) 674-7379
Joanne Caiola Paralegal	(302) 674-7316
Julia Moore Arbitration	(302) 674-7322
Michelle Stevens Administrative Specialist	(302) 674-7345

OFFICE OF THE COMMISSIONER

Trinidad Navarro Insurance Commissioner	(302) 674-7305
Tanisha Merced Deputy Insurance Commissioner	(302) 674-7391
Frank Pyle Special Deputy Commissioner	(302) 674-7353
Stuart Snyder Chief of Staff	(302) 674-7312
Christina Haas Senior Advisor to the Commissioner *Press Contact	(302) 674-7303 (302) 612-0072
Victoria “Dee” Jones Executive Assistant to Commissioner	(302) 674-7305
Tiffany Jenkins Executive Assistant to Deputy Commissioner	(302) 674-7306

INFORMATION TECHNOLOGY (IT)

Tim Li Director	(302) 674-7332
Dave Deganich Telecommunications / Network Technician II	(302) 674-7373
Justin Bennett IT Support Technician (CS)	(302) 674-6268

Office Locations

Walk-in services to the public are accepted in the Department’s three locations Monday-Friday 8:30a.m. to 3:30 p.m. Phone calls are accepted 8:00 a.m. to 4:30 p.m.

The Insurance Commissioner’s Office has two main locations and one satellite location, which are shown below.

Insurance Commissioner
1351 West North Street
Suite 101
Dover, DE 19904
Latitude/Longitude
39.151950, -75.553220
See in Google Maps

Insurance Commissioner
The Nemours Building
1007 Orange Street, Suite 1010
Wilmington, DE 19801
Latitude/Longitude
39.746771, -75.549292
See in Google Maps

Insurance Commissioner
28 The Circle, Suite 1
Georgetown, DE 19947
Latitude/Longitude
38.690551, -75.386587
See in Google Maps