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Delaware Department of
Insurance

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Contact Information


Welcome to the Insurance Department’s Contacts page. Listed below are the Department’s management & staff. Not sure who to call?  Dial (302) 674-7300 for the receptionist and you will be directed to the staff member who can best assist you. Thank you for visiting our website.

 

CONSUMER SERVICES INVESTIGATIONS AND MARKET REGULATION

All Consumer Service emails & calls consumer@state.de.us
1-800-282-8611 toll-free in Delaware or (302) 674-7310
Frank Pyle
Insurance Consumer Protection Enforcement Manager
(302) 674-7353
Michael Gould
Manager of Consumer Services Investigations and Market Regulation: Property & Casualty
(302) 674-7304
Fleur Mckendell
Manager of Consumer Services Investigations and Market Regulation: Life & Health
(302) 674-7308
Consumer Services Investigators:
Property & Casualty – Shirley Davis, Christina Miller, Lucretia Prince, Jennifer Welch
Life & Health – Sally Frechette, Susan Jennette, Ann Lockett-Stephens, Jessica Luff, Robin Taylor
Consumer Services Staff:
Property & Casualty
Life & Health – Laura Wilcox

 

FRAUD PREVENTION UNIT

All Fraud Prevention emails & calls fraud@state.de.us
1-800-632-5154 toll-free in Delaware or (302) 674-7350
Gerald Pepper, Director
Vincent Fiscella, Deputy Director
Fraud Investigators:
Linda Albright, Edwin Barker, Michael Devito, Gregory Donophan, David Foster, Steve Kutch, Jeffrey Matthews, Robert A. Shaw
Fraud Bureau Collections Enforcement: Angel Raser
Fraud Staff: Flossie Manderbaugh

 

COMPANY REGULATION (BERG)

BERG emails & calls berg@state.de.us
(302) 674-7330
Dave Lonchar
Director
(302) 674-7334
Rylynn Brown
Chief Financial Examiner
(302) 674-7336
Nicole Brittingham
Financial Analyst Supervisor
(302) 674-7335
Adrienne Lupo
Financial Analyst Supervisor
(302) 674-7340
Charles Santana
Financial Analyst Supervisor
(302) 674-7341
Financial Analysts:
Matthew Aidala, Steven Carlson, Hollylynn Ford, Danielle Hopp, Tom Hudson, Chris Porter, Beth Short, Tommy Smith, Tracey Weaver, Kelly West
BERG Staff: Michelle Svaby, Toni Handy,
BERG Office Manager: Alisa Pritchard (302) 674-7344

 

MARKET CONDUCT AND PRODUCER LICENSING

Agency Market Conduct
Robin David
Supervisor Market Conduct and Producer Licensing
(302) 674-7348
Keith O’Connell
Market Conduct Examiner
(302) 674-6228
Randall Carrow
Market Conduct Examiner
(302) 674-7320
Rates and Forms
Rates & Forms emails & calls rate@state.de.us
(302) 674-7370
Ann Lyon
Property & Casualty Rating Analyst
(302) 674-7372
Jennifer Stinson
Life & Health Rating Analyst
(302) 674-7385
Jan Brunory
Life & Health Rating Analyst
(302) 674-7374
Producer Licensing
Producer Licensing
emails & calls
licensing@state.de.us
(302) 674-7390
Kim Startt
Continuing Education
(302) 674-7396
Producer Licensing Staff: Heather Liddicoat, Stacy Washburn

 

BUREAU OF CAPTIVE & FINANCIAL INSURANCE PRODUCTS

The Nemours Building
1007 Orange Street, Suite 1010
Wilmington, DE 19801
Phone: 302.577.5280
Fax: 302.577.3057
Web: captive.delaware.gov
Steve Kinion
Director
(302) 577-5258
Jamie Bafundo
Office Manager
(302) 577-5281
Rasa Zubielaite
Captive Analyst Supervisor
(302) 577-5278
Sean Brown
Captive Analyst
(302) 577-5231
Michael Grillo
Captive Analyst
(302) 407-4191
Willie Marshall
Captive Analyst
(302) 577-5234
Sam Marzar
Captive Analyst
(302) 577-5236
Captive Staff: Barbara Riffert

 

ADMINISTRATION / FINANCIAL

Invoices DOI-Invoices@state.de.us
Jenifer Vaughn
Controller
(302) 674-7381
Roberta Jones
Human Resources
(302) 674-7384
Ann Fletcher
Premium Tax
(302) 674-7383
James A. Morris
Senior Accountant
(302) 674-6261
Crystal Evans
Accountant
(302) 674-7386
Elizabeth Morgan
Administrative Specialist I
(302) 674-7380
Jeannine N. Neal
Administrative Officer
(302) 674-7339

 

DELAWARE MEDICARE ASSISTANCE BUREAU (DMAB)

DMAB emails & calls DMAB@state.de.us
1-800-336-9500 toll-free in Delaware or (302) 674-7364
LaKia Turner
Director
(302) 674-7366
Janae Aglio
Assistant Director
(302) 674-7365
DMAB Staff: Denise Warnett

 

WORKPLACE SAFETY

Kathleen Humphries
Director
(302) 674-7378
Tanya Hahn
Administrative Specialist
(302) 674-7377

 

LEGAL

Legal Emails DOI-Legal@state.de.us
Arbitration Emails DOI-Arbitration@state.de.us
Service of Process (SOP) Emails DOI_SOP@state.de.us
Kathleen Makowski
Deputy Attorney General
(302) 674-7326
Jessica Willey
Deputy Attorney General
(302) 674-7387
Leslie Ledogar
Regulatory Specialist
(302) 674-7379
Joanne Caiola
Paralegal
(302) 674-7316
Julia Mason
Arbitration
(302) 674-7322
Michelle Stevens
Administrative Specialist
(302) 674-7345

 

OFFICE OF THE COMMISSIONER

Trinidad Navarro
Insurance Commissioner
(302) 674-7305
Mitch Crane
Deputy Insurance Commissioner
(302) 674-7391
Stuart Snyder
Chief of Staff
(302) 674-7312
Vincent J. Ryan
Senior Advisor to the Commissioner
(302) 674-7303
Victoria “Dee” Jones
Executive Assistant to Commissioner
(302) 674-7305
Tara Smith
Executive Assistant to Deputy Commissioner
(302) 674-7306

 

INFORMATION TECHNOLOGY

Tim Li
Director
(302) 674-7332
Phil Wojcik
Sr. Application Support Specialist
(302) 674-7329
Dave Deganich
Telecommunications / Network Technician
(302) 674-7373

 

Office Locations


The Insurance Commissioner’s Office has two main locations, which are shown below.

Insurance Commissioner
841 Silver Lake Blvd.
Dover, DE 19904
Latitude/Longitude
39.1726394, -75.5365165
See in Google Maps

Insurance Commissioner
The Nemours Building
1007 Orange Street, Suite 1010
Wilmington, DE 19801
Latitude/Longitude
39.746771, -75.549292
See in Google Maps


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