Please be advised, the Wilmington Office of the Delaware Department of Insurance has moved to a new location effective June 30th, 2023. The new address for the Wilmington office is: 503 Carr Road, Suite 303, Wilmington, Delaware 19809. (All payments should be mailed to 1351 West North Street, Suite 101, Dover, Delaware 19904.)

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Delaware Department of

Delaware Medicare Assistance Bureau

About DMAB


The Delaware Medicare Assistance Bureau (DMAB), formerly known as ELDERinfo, provides free health insurance counseling for people with Medicare, including those under 65 years of age. You can call DMAB at 1-800-336-9500 or (302) 674-7364 to set up a free counseling session with a trained volunteer at a convenient site near you. Our goal is to empower people with Medicare to better understand their options and enable them to make the best health insurance decisions for themselves.

DMAB provides counseling and assistance on questions and problems related to Medicare, Medicaid, Medigap (Medicare supplement insurance), Medicare Part D, long-term care insurance and other types of health insurance. There is no charge for the service.

Counselors provide in-person and telephone assistance in the following general areas:

  • Medicare Prescription Drug Coverage Program (Medicare Part D)
  • Medicare supplement insurance (Medigap Plans)
  • Assistance for disabled Medicare beneficiaries (under age 65)
  • Medicare Advantage Plans (HMOs, preferred provider organizations)
  • Long Term Care Insurance
  • Medical Assistance programs
  • Assistance for low-income beneficiaries
  • Billing problems
  • Volunteer counselor opportunities
  • Prescription Savings for those who qualify
  • Free community presentations and more


How to Become a DMAB Volunteer Counselor


DMAB Calendar of Activities

Counselors with DMAB are volunteers who have completed extensive training on health insurance. Counselors provide one-on-one assistance in an objective and confidential manner. To become a DMAB volunteer and help other Medicare beneficiaries understand their health insurance options, please call 1-800-336-9500 or (302) 674-7364.

The Delaware Medicare Assistance Bureau (DMAB) is Delaware’s State Health Insurance Assistance Program (SHIP) and is funded in part by a grant from the Administration for Community Living.

What’s New In Medicare:

Getting Started with Medicare NEW INFO

Check out this Interview on Delmarva Life for Tips to help you understand Medicare Advantage Plans — Delmarva Life Segment

2024 Medicare Parts A & B Premiums and Deductibles 2024 Medicare Part D Income-Related Monthly Adjustment Amounts

Medicare Marketing Agent/Broker Do’s & Don’ts

Become a SHIP Volunteer! Are you interested in becoming a DMAB volunteer? DMAB volunteers help fellow Medicare recipients in their community with questions regarding Medicare, Medicare supplements, Medicare claims processing, Medicare Advantage, and Medicare prescription drug plans. If interested, call DMAB now 302-674-7364.
Watch this video for more information


Contact Us


Medicare Supplement Insurance (Medigap)

Call DMAB at 302-674-7364
for FREE Rate Comparison

Medicare Supplement Companies: Contact Information

2024 Medicare Supplement Guide

2024 Choosing a Medigap Policy: A Guide to Health Insurance for People w/ Medicare

Download a poster (PDF) to print or send electronically promoting SB 42 (new Medigap plans).

The Truth About Medigap Changes after 2020

SB42 and What it Means for Disabled Medicare Recipients Under Age 65

Senate Bill 42 (SB 42) requires insurance companies that offer Medigap (Medicare supplement insurance) policies to people 65 and older to also offer the same policies to anyone under the age of 65 who qualifies for Medicare due to a disability. Newly enrolled Medicare recipients under 65 have six months to purchase one of these plans, from the time benefits begin. Anyone with questions about Medigap plans should call DMAB/Delaware SHIP at 800-336-9500 for assistance.

View the full text of the Legislation (SB 42 of the 147th General Assembly), and more.

Medicare Part C & D

Medicare Prescription Drug Benefits:

Understanding Medicare Part C & D Enrollment Periods

Watch Medicare Prescription Assistance Video

2024 Standard Medicare Prescription Drug Benefit

Ask DMAB how you can save $5,300 on the Cost of Your Prescription Drug Plan!

Medicare Advantage:

Understanding Medicare Advantage Plans

Medicare Advantage Plan Toolkit


More Information

Other Information:

10 Things You Should Know About Long-Term Care Insurance

DHSS: Division of Medicaid and Medical Assistance

Financial Assistance for Seniors & People with Medicare

Frequently Asked Questions

List of Long-Term Insurance Companies

Long-Term Care Insurance

Need a guest speaker for your next event?

The Road to Medicare: Planning Your Drive Toward 65

Watch “Guard Your Card” from CMSHHSgov Channel

Links To Other Helpful Websites:

2024 Medicare & You English / PDF

Delaware Aging and Disability Resource Center

Delaware Prescription Assistance Program

Delaware Senior Medicare Patrol

Nemours Senior Care

Division of Services for Aging and Adults with Physical Disabilities (DSAAPD)

Administration for Community Living

U.S. Centers for Medicare and Medicaid Services

U.S. Department of Health and Human Services

U.S. Social Security Administration

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