Due to the current state of emergency, we are unable to meet in person with the public. However, we will be able to provide you with the service you need by phone or by email.

Medicare Open Enrollment October 15th to December 7th!
Call DMAB at 302-674-7364 to review your Medicare Advantage and/or Medicare Prescription plan for 2022.

Flood Insurance - See More Info

Major Disaster Declaration Approved for Delaware
Hurricane Ida: Constituents may call 1-800-621-3362 or TTY 1-800-462-7585. Hours: 7 a.m. to 11 p.m. ET, 7 days a week
Website Info: DisasterAssistance.gov and FEMA.gov/disaster/hurricane-ida
COVID-19 Insurance FAQ - See More Info 

Closings and Delays - State Government - See More Info

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Delaware Department of

How to Become a DMAB Volunteer Counselor

SHIP Volunteer

DMAB volunteers help fellow Medicare recipients in their community with questions regarding Medicare, Medicare supplements, Medicare claims processing, Medicare Advantage, and Medicare prescription drug plans. Volunteers should:

  • Not be, or have an immediate family member who is an active insurance salesperson.
  • Provide one-on-one counseling by appointment at counseling site.
  • Complete a Counseling Report Form and a Client Agreement Form for each client. These should be submitted to the SHIP Director or Assistant Director.
  • Keep all client information (medical and financial) confidential.
  • Never recommend a specific insurance company or policy.
  • Attend Medicare Training offered by DMAB.

» Being and Becoming a DMAB Counselor FAQs

» Policies & Procedures

» Delaware SHIP Volunteer Program – brochure outlines the Delaware SHIP Program and Volunteer Job Descriptions. Also includes the Volunteer Application and Agreement.

Call DMAB at 1-800-336-9500 or 302-674-7364 to obtain a DMAB Volunteer application. Or you may download and complete the Volunteer Application and turn it in to the DMAB Office.

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