Please be advised, the Wilmington Office of the Delaware Department of Insurance has moved to a new location effective June 30th, 2023. The new address for the Wilmington office is: 503 Carr Road, Suite 303, Wilmington, Delaware 19809. (All payments should be mailed to 1351 West North Street, Suite 101, Dover, Delaware 19904.)

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Delaware Department of
Insurance

All Consumer Services


Find information on how to make decisions that can lower the cost of insurance; assist consumers in resolving conflicts with insurance companies, health coverage providers, and agents; provide arbitration hearings; and investigate concerns regarding all types of insurance.

Approved Discount Medical Plan Organizations

Delaware approved discount medical plan organizations.

Arbitration

If complaints to the Insurance Commissioner’s Office about an auto, homeowner or health insurance policy do not provide a suitable solution to your issue, you may take part in a formal process called “arbitration.”

Auto Claims Information

Under Regulation 608, the Insurance Commissioner’s Office has required all automobile insurance companies doing business in Delaware to provide a phone number and email address for consumers to use for claims information and complaints about claims.

Calendar – Community Outreach

Staff members from the Insurance Commissioner’s Office are often out in the community at events or neighborhood locations – providing information and guidance on insurance to Delaware consumers.

Calendar – DMAB

Staff members from the DMAB Division of the Insurance Commissioner’s Office are often out in the community at events or neighborhood locations, providing information and guidance on insurance matters to Delaware senior citizens.

Compare Insurance Rates

Compare rates for auto and homeowners/renter/condominium insurance.

Credit Scoring and Insurance Rates

The Insurance Commissioner’s Office worked with the Delaware General Assembly to pass a new law in 2007 that makes Delaware one of the fourth strictest states in the country with regards to how credit information can be used in setting insurance rates.

Defensive Driving

A list of companies that offer approved defensive driving courses in Delaware.

Disaster Preparedness

Disaster Preparedness Tips for Homeowners and Renters.

DMAB

Delaware Medicare Assistance Bureau (DMAB) provides counseling and assistance on questions and problems related to Medicare, Medicaid, Medigap, long-term care insurance and other types of health insurance.

File a Complaint

File a complaint or request assistance with a problem involving an insurance company or agent.

Fraud Prevention

The Fraud Prevention Bureau works to foster a cooperative approach in the detection, investigation and prosecution of insurance fraud.

Missing Life Insurance / Annuity Search Request

The Department provides a missing policy search service to Delaware residents and their families to help them identify Delaware in force individual life insurance policies on the life of a deceased family member or Delaware individual annuity contracts where the deceased family member is an annuitant.

Online Licensee Verification Service

The Insurance Commissioner’s Office, in partnership with the National Association of Insurance Commissioners (NAIC), offers an online verification service for members of the public and the insurance industry to check the license status of insurance agents and producers in Delaware.


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